As soon as your order ships, you'll receive an email with your tracking number and a link to follow your parcel step by step.
Don't forget to check your spam folder if you can't find it.
Free tracked shipping, everywhere we deliver.
Timing: processing within 1–3 working days, then delivery in 7–15 days in France, 8–15 days in the European Union, 10–20 days in Canada, the United Kingdom, Switzerland, Australia or Japan, and 12–25 days for the rest of the world. We don't ship to the United States yet.
Outside the European Union: customs duties may be charged by the carrier on delivery. They are paid by the customer.
You can also find your orders in your customer account.
A question about your parcel? Write to us from our Contact page with your order number and we'll get back to you quickly.